Security System Takeover
Orphaned security systems recovered — no passwords, no documentation, no idea who monitors the alarm. We audit what you have, get control back into your hands, write it all down, and put it under a maintenance agreement with someone who answers the phone.
We work out what you actually have — cameras, recorders, access controllers, alarm panels, monitoring arrangements — and what state it’s in. Often the first accurate inventory the system has ever had.
Admin passwords, installer codes and platform logins recovered or reset through the proper channels, so control of your security system sits with you — not with someone who no longer answers the phone.
Device schedules, credentials register, network details, monitoring contacts, as-found photos — written down and handed to you. If we ever disappeared too, the next contractor could pick it up in an afternoon.
Once the system is recovered and documented, it goes under a proper maintenance agreement — scheduled servicing, monitored health, and a phone number that gets answered.
How systems get orphaned
The installer retires. The one-man company folds. The number rings out for a few months, then disconnects. Nothing dramatic happens to the system itself — the doors still beep, the cameras still glow — so it slides down the priority list until a door fails, a camera needs footage pulled, or an insurer asks who maintains your alarm. Then you learn the passwords left with the installer, the documentation never existed, and the monitoring contract is a mystery someone may or may not still be paying for.
This is fixable, and usually without replacing much. We’re the team behind Great White Security, with 21+ years in the industry — long enough to have inherited systems in every state of neglect, and to know that the cure is unglamorous: audit it, recover it, document it, maintain it. The system ends up belonging to you again, on paper as well as in practice.
Yes — this is most of what this service is. Depending on the platform, admin access can usually be recovered or reset; in the worst case a controller or recorder gets defaulted and reprogrammed. We’ll tell you which it is before any work starts, and either way you end up holding the keys.
A common one. Monitoring contracts often live in the old installer’s name, sometimes still being paid for, sometimes quietly lapsed — which you’d only discover during a break-in. Part of the takeover is tracing the monitoring arrangement, confirming it works, and moving it into your name.
Only if it’s genuinely at end of life. Takeover means taking over — if the hardware is sound, we recover it, document it and maintain it. Where something does need replacing, you get that as a straight recommendation with reasons, not a condition of us showing up.
Yes. We hold WA Security Licence 79960 and carry $20M public liability, and taking over other installers’ systems is routine work for us — it’s your system, on your premises. The previous installer’s blessing is not required, which is convenient, because it’s rarely available.
Inherited a security system nobody can log into? Get it audited, recovered and back under control.
No obligation
Tell us about your office and what you're planning. We'll come back with a clear scope and honest pricing.
