Loading Dock Security
Dock CCTV, contractor and courier access, and intercoms to building management for Perth office buildings — so deliveries keep moving and the dock stops being an unlocked back door into the tower.
Coverage of the dock apron, roller doors, goods lifts and the corridors beyond — so management can see who came in with the delivery, not just that a truck arrived.
Credentialed access for regular contractors and controlled entry for couriers — access rights that expire when the contract does, with an audit trail of who was in the dock and when.
Dock intercoms — from platforms such as 2N, Akuvox and Aiphone — ringing through to the concierge, FM office or an after-hours point, so drivers get an answer instead of propping the door and wandering in.
Access control on the doors between the dock and the building proper — goods lifts, service corridors and fire stairs — so a delivery reaches the dock without the dock reaching every floor.
The back-door problem
The front of house gets speedstiles and a concierge; the dock gets a roller door that’s open half the day and a goods lift that goes to every floor. Anyone in hi-vis with a trolley reads as a delivery, and once they’re past the apron there’s often nothing between them and the tenancies. FMs know this — it’s usually the gap they raise first.
Closing it doesn’t mean slowing the dock down. It means an intercom that gets answered, cameras that capture faces at the doors rather than truck roofs, credentials for the contractors who belong there, and a controlled boundary between the dock and the building proper. As the team behind Great White Security — WA Security Licence 79960, $20M public liability — we build that boundary in occupied buildings without interrupting a single delivery window.
By separating the two problems. Deliveries need a fast, answered front end — intercom, camera call-up, remote door release from the concierge or FM office. Security lives at the boundary behind the dock: controlled goods lifts, service corridors and interior doors. Trucks move quickly; people don’t move past the dock without a credential or an escort.
Yes — that’s usually the right answer for cleaners, waste contractors and regular trades. We set up credentials scoped to the doors and hours they actually need, with expiry dates tied to the engagement, so access ends when the contract does instead of living on in a fob nobody cancelled.
It can. Door position monitoring on the roller door and interior doors flags a door held open beyond a set time — alerting the concierge or FM rather than silently staying open all afternoon. Camera coverage of the same doors means the alert comes with context.
Yes. Dock hours are the building’s supply line, so we stage work around the delivery schedule — cabling and head-end work during quiet windows or after hours, changeovers agreed with building management in advance, and the dock operational every trading day.
Is the dock the soft entry into your building? Get a dock security and access proposal.
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